How can we help?
Quick answers across every Senton product. If the docs don't cover it, open a ticket — real humans answer in under 4 hours.
🎫
Submit a ticket
Track every reply in one place. First response within 4 hours, 7 days a week.
Open a ticket →📊
Status page
Live uptime for every Senton product. Subscribe to incident alerts.
View status →👥
Community forum
Peer help, feature requests, public roadmap. Privacy-focused, English & Dutch.
Open forum →💬
Discord & Telegram
Real-time community chat — peers and the team drop in. Great for quick questions.
Join the chat →By topic
Browse help by product.
🚀
All getting started articles →Getting started
🛡
Senton VPN
- Pick the right server
- Auto-connect & kill switch
- Mask ID and split tunneling
- Connection troubleshooting
📞
All senton online articles →Senton Online
📧
All senton mail articles →Senton Mail
Community
Talk to other Senton users.
Pick your favourite channel. We hang out in all of them.
🟪
Discord
Real-time chat, voice channels, weekly office hours.
✈
Telegram
Announcements, build releases, casual chat.
👽
Reddit
Deep dives, threads, voting on feature priority.
[m]
Matrix
Federated, E2E encrypted — for the truly privacy-conscious.
🔒
Signal
Senton announcements group — read-only, opt-in.
⌥
GitHub
Open-source code, audits, bug reports, contribute.
The Senton support promise
- Real humans. No chatbots gate-keeping a human reply.
- Under 4 hours. First-response on every ticket, 7 days a week.
- Privacy-first. Support agents see only what they need. They can't read your mail, files, or Drive contents.
- 7-day money back. Don't love it? Full refund, no questions, no churn-prevention dance.
Still stuck? Open a ticket.
The fastest tracked answer — within 4 hours, 7 days a week. Every reply lands in your inbox automatically.